Sell at the Counter. Close the Day With the Numbers Right.
Scan, charge by cash, M-Pesa or card, and print the receipt. Stock, invoices and eTIMS update with the sale, and every drawer is counted against what the system expects.
- M-Pesa confirms itselfA cashier cannot mark it paid.
- Blind closeCount first, then see the figure.
- Approval by PINNever your own action.
- Prices lockFixed once payment starts.
The drawer never adds up.
A shop earns its money in small transactions, which is also where the losses hide. A message on a customer’s phone is accepted as proof of payment. A discount is given on a nod. The drawer closes a few hundred shillings short and nobody can say why. Stock is corrected by hand after closing, and tax invoices are rebuilt later. The owner finds out at month-end, when there is nobody left to ask.
The M-Pesa Message You Can’t Verify
A customer shows a confirmation on their phone. In the Saturday rush nobody checks it against the statement, and edited messages are an old trick.
UNVERIFIEDShort Drawer, No Explanation
The cashier counts knowing what the till expects, so the figures always seem to close. When they do not, there is no record of what went in and out.
VARIANCE ?Discounts on a Nod
A regular customer asks for something off and the cashier agrees. There is no limit, no reason and no name against it, until margins start to fall.
NO REASONStock Corrected After Closing
Sales are written at the till and the stock book is fixed later, or never. By Monday the shelf and the system disagree.
NOT DEDUCTEDTax Invoices Rebuilt Later
Business customers want an eTIMS invoice before they will treat a purchase as an expense. Rebuilding them from receipts at month-end costs hours and invites mistakes.
REBUILTCredit Sales in a Notebook
Regular customers buy on account. The book shows who owes what, but not who is over their limit or whose invoice is overdue.
NO LIMITScroll sideways for all six →
One sale, start to finish.
Every sale follows the same path, and the system keeps the record as it goes. Nobody has to write anything up afterwards.
- Steps 01 — 02
Open the shift. Scan.
The cashier opens the till with a counted float. No shift, no sales. Scan the barcode or search by name. The price comes from your catalogue, the customer’s price list or the outlet’s, with quantity tiers and promotions applied.
- Step 03
Discount, within a limit.
Cashiers can give up to a limit you set. Anything higher needs a supervisor’s PIN, and every discount carries a reason.
- Step 04
Take payment.
Cash, M-Pesa, card, bank or on account, singly or split. An M-Pesa prompt goes to the customer’s phone, and the sale counts as paid only when M-Pesa confirms it.
- Steps 05 — 06
Print. Return.
In one step the sale becomes an invoice, receipts are recorded and stock comes off the warehouse. The receipt prints on an 80 mm or 58 mm roll, or A4. The sale goes to eTIMS straight after, and if KRA is down the sale still completes and the receipt shows it as pending. Returns run against the original sale, raise a credit note and put the stock back. Damaged goods go to the damaged bucket, not the shelf.
- Step 07
Close the shift.
The cashier counts the drawer without seeing the expected figure. The system then shows the difference, and a manager reviews it.
Four rules the till will not bend.
A cashier cannot mark an M-Pesa payment as paid. Only the confirmation from M-Pesa does.
The cashier counts first. The expected figure and the variance appear afterwards, and large differences are flagged for review.
A supervisor enters their PIN on the till for large discounts, late returns and big cash-outs. Nobody can approve their own action, and each approval is recorded.
Once a sale reaches payment, its prices are fixed, so a catalogue change cannot alter what the customer owes.
Cost and margin figures are hidden from any role you have not given permission to see them.
Everything a counter runs on.
Selling
- Barcode-first till, hold and resume
- Price lists, quantity tiers and promotions
- Customer accounts with credit limits
- Receipts for 80 mm, 58 mm and A4
Payments & cash
- M-Pesa prompt, cash, card, bank, on account
- Shifts, floats, cash-ins, payouts and drops
- Returns and refunds against the original sale
- Cash and card sales continue through internet drops
Control & reports
- More than 20 reports
- Payments to check, voids and discounts
- Sales by outlet, till, cashier and product
- eTIMS follow-up list
Built for the counter.
Minimarts and general retail
Fast scanning, split payments and a receipt every time.
Hardware and spare parts
Many lines, sold by the piece, the metre or the bag, with trade prices for regular buyers.
Wholesale counters
Quantity price tiers, customer price lists and sales on account within a limit.
Multi-branch shops
Each outlet sells from its own warehouse and sees its own sales. You see them all.
The till is one step.
NAVAC POS runs on NAVAC Inventory, so the stock you sell is the stock you hold. Each sale becomes an invoice with its receipts, M-Pesa is collected through your own merchant account, and eTIMS submission uses the connection you already have.
All included. Plans differ by team size, not by feature.
Straight answers, before you ask.
How does M-Pesa work at the till?
Enter the customer’s number and send the prompt. They approve on their phone, and the sale completes when M-Pesa confirms it. If you allow typed codes, they stay flagged until someone verifies them.
What if the internet drops?
Cash and card sales keep going and sync when the connection returns. M-Pesa prompts and sales on account need a connection. The till must have been opened online at least once on that device.
Does it take card payments?
It records sales paid on your own card machine, with the approval code. It does not connect to the machine itself.
What if eTIMS is down?
The sale completes anyway. The receipt shows eTIMS as pending, the system retries, and a follow-up report lists anything not yet sent.
Can it refund to M-Pesa?
Not automatically. You send the refund from M-Pesa and enter the reference. The return, credit note and stock are recorded here.
Is it suitable for restaurants?
No. It is built for retail and wholesale counters, not table service or kitchen screens.
Close tonight knowing it adds up.
Set up your outlet, add your till and open your first shift. Get 14 days free with every module and guided onboarding from our team.